Terms and Conditions for Services Provided by Eyotra
- Introduction
These Terms and Conditions (“Terms”) govern the provision of services by EYOTRA (“the Agency”). By engaging the Agency for any services, you agree to these Terms. Please read them carefully before proceeding with any engagement. - Services Provided
2.1 The Agency will provide services as outlined in the proposal or contract agreed upon by both parties.
2.2 Services may include but are not limited to [list of services: e.g., marketing, consulting, design, etc.].
2.3 The Agency will make every effort to meet deadlines and deliver high-quality work as specified, but delays and issues outside of the Agency’s control may occur.
- Client Responsibilities
3.1 The Client agrees to provide the Agency with accurate and timely information as needed to perform the services.
3.2 The Client is responsible for obtaining any necessary permissions, rights, or licenses required for the Agency to perform its work (e.g., using certain software, materials, or intellectual property).
- Payment Terms
4.1 Payment for services is due according to the terms outlined in the proposal or contract.
4.2 The Client agrees to pay the Agency the agreed-upon amount for services, which may include an upfront deposit, milestone payments, or full payment.
4.3 Invoices will be sent upon completion of work or as per the agreed-upon schedule. Payment is due within 30 days of receipt of the invoice unless otherwise agreed.
4.4 Late payments may be subject to interest or penalties as specified in the contract.
- Scope of Work and Changes
5.1 Any additional work or changes to the initial scope of services may be subject to additional charges and will require a new agreement or amendment to the existing contract.
5.2 The Agency will notify the Client of any major changes to the scope and agree on any additional costs.
- Intellectual Property Rights
6.1 Unless otherwise agreed, the Client retains ownership of any pre-existing intellectual property provided to the Agency.
6.2 The Agency retains ownership of any work product created during the provision of services until full payment is made by the Client, at which point ownership will be transferred to the Client.
6.3 The Agency may use completed work in its portfolio or for marketing purposes unless otherwise prohibited by the Client.
- Confidentiality
7.1 Both parties agree to keep all confidential information shared during the engagement private.
7.2 This includes business plans, client lists, intellectual property, financial details, and any other proprietary information.
- Cancellation and Termination
8.1 Either party may terminate the agreement by providing written notice 30 days in advance.
8.2 If the Client terminates the agreement, the Client agrees to pay for all work completed up to the date of termination.
8.3 If the Agency terminates the agreement, the Client will receive a refund for any work not completed or will be billed for services rendered up to that point.
- Liability
9.1 The Agency is not liable for any indirect, special, or consequential damages arising out of the performance of its services.
9.2 The Agency’s total liability for any claims arising out of its services shall not exceed the total amount paid by the Client for the services in question.
- Force Majeure
10.1 The Agency will not be held liable for any failure or delay in the performance of its obligations due to causes beyond its control, such as natural disasters, strikes, or other events deemed force majeure.
- Dispute Resolution
11.1 Any disputes arising from this agreement will first be addressed through good-faith negotiations.
11.2 If unresolved, the dispute will be settled through mediation or arbitration in accordance with the laws of [jurisdiction].
- Privacy and Data Protection
12.1 The Agency is committed to protecting the Client’s data in compliance with applicable data protection laws (e.g., GDPR, CCPA).
12.2 The Agency will not disclose any personal or confidential information without prior consent, except as required by law.
- Governing Law
13.1 These Terms will be governed by and construed in accordance with the laws of AL.
- Amendments
14.1 The Agency reserves the right to amend these Terms and Conditions from time to time. Clients will be notified of any changes, and the updated Terms will apply to all new engagements.