Effective Date: 16/02/2025

EYOTRA (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services or visit our website.

By using our services or interacting with us, you consent to the data practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, billing address, etc., when you engage with our services, sign up for newsletters, or make a booking.
Business Information: Company name, job title, business address, and other details relevant to the services we provide to your business.
Payment Information: Payment details such as credit/debit card information, PayPal, bank details, etc. (We process payments through secure third-party providers.)
Usage Data: Information about how you interact with our website, including IP address, browser type, device type, pages visited, and time spent on the site.

  1. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To deliver the services you request, including project management, consulting, and communication.
Communication: To send you updates, promotional offers, newsletters, or important information about our services. You can opt-out of marketing communications at any time.
Improving Our Services: To analyze trends, improve customer experience, and enhance the functionality of our website and services.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

  1. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers (e.g., payment processors, marketing platforms) who help us provide our services. These providers are obligated to keep your information secure and use it only for the purposes specified.
Legal Compliance: We may disclose your information if required by law or in response to a legal request (e.g., subpoena, court order).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

  1. Data Security

We take reasonable precautions to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes the use of encryption, firewalls, and secure payment gateways for online transactions.

While we strive to protect your information, please be aware that no method of transmission over the Internet is 100% secure. We cannot guarantee the security of data transmitted to our site.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request the deletion of your personal data, please contact us at the information provided below.

  1. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal data we hold about you.
Correction: You may request correction or updates to your personal data if it is inaccurate or incomplete.
Deletion: You can request that we delete your personal data, subject to certain legal restrictions.
Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.
To exercise these rights, please contact us at contact@eyotra.com.

  1. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website. These tools help us analyze website traffic, improve functionality, and personalize your user experience. You can adjust your browser settings to refuse cookies, but this may limit some features of the website.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

EYOTRA
19 Rue les freres hamza, Dely Brahim
Contact@eyotra.com
DZ : +213 558 87 77 89
UK : +44 7311 984126